NOTICE : All cake order should be placed at least 4 days in advance and we only deliver in Sungai Petani ( 08000 ) and Alor Setar ( 05200, 05050 )
 

Delivery Policy

Do you provide delivery?

Yes, we have delivery services. Now you can avoid the hassle of getting the cake on your own, by using our cake delivery service. No more getting yourself wet during the rainy season.

Why should you provide delivery services? 

Well, we wish to help you to save on your parking charges. Most of all, your precious time. Besides, you get to surprise your loves one when you we delivery your secret order to your doorstep.

Which area do you deliver? 

Currently we only delivery at Sungai Petani and Alor Setar area at certain working hours. Do stay tuned with us for more update and area in the future.

What time can you deliver?

Our cake delivery operates daily from 10am in the morning, to 10pm in the evening. There're 3 time slots that you may select.

  • 10:00am to 12:00pm
  • 1:00pm to 3:00pm
  • 4:00pm to 6:00pm

Kindly choose the best delivery time slot that suits your time when you check out.

Do you deliver every day?

Nope, we are delivered from Monday to Saturday only.

How much do you charge per delivery trip?

We charge RM 12 for one delivery trip. ONLY FOR SUNGAI PETANI AND ALOR SETAR AREA. When placing your order, please ensure the date, address, time of delivery is correct.

I wish to change my delivery information after confirming the order, it that possible?

Yes, you may contact our office number 04-442800. ONLY for order delivery before 24 hours only. Last minutes notice are not applicable.

What happens if no one receives the cake when you deliver to my selected address on time?

In the event that there is no recipient at the delivery destination to receive the cake, the cake will be returned back to our nearest fairy outlet. You may self collect it within 24 hours. No requests for refund will be entertained due to the perishable nature of our products. Refusal of any item by the recipient will still be considered as delivered and no refund will be made. Products must be checked and shall be deemed accepted if no queries are raised immediately upon delivery.

Same Day Delivery?

Same-day deliveries are subject to availability of the product(s) and delivery schedule. Do contact us at Hotline: 04-4428000 to inquire before making your purchase through our website. There will be NO REFUND for purchases made before confirmation with our staff.